Who We Are
Historical background
To address the challenge of service delivery issues and to encourage citizens to hold service providers more accountable, the government introduced the Ethiopia Social Accountability Program (ESAP) in collaboration with its development partners since 2006 in three phases. However, for better control and monitoring purpose, the program handed over to the Ministry of finance since 2023 onwards.
Consequently, addressing service delivery issues continued as a challenge in Ethiopia, and to curb the multifaceted problems, cooperation and collaboration with civic actors have a paramount importance. More importantly, those CSOs that had been implementing the ESAP project in different phases should continue their existence as a consortium became an imperative to ensure that government affairs are conducted in a transparent, accountable and participatory manner. Considering this fact, National Social Accountability Consortium (NaSAC) established.
So, the objective of NaSAN is to empower Ethiopia’s civil society in general and its members in particular to play a more effective role in holding the government accountable and fostering inclusive and democratic governance.
The National Social Accountability Network composed of 14 national local NGOs established in 29 February 2024 to implement an integrated social accountability programme, synergizing their different strengths and competencies. The majority of members of the network had extensive experience in implementing social accountability programs at national level in addition to integrated humanitarian and development interventions.
The network, as group of CSOs, serve as a model for governance and has a longer-term objective focusing on social accountability processes that enhancing society’s quality of life by fostering synergies across three important domains: empowerment, development, and governance.
Vision
To see improved lives of peoples through the engagement of vibrant civil societies in strong social accountability system.
Mission
Support civil society constructive engagement in the process of creating an enabling social accountability environment in which quality services provided to the public.
Goal
To strengthen the active involvement of CSOs and citizens in collaborative social accountability processes that enhancing society's quality of life by fostering synergies across three important domains: empowerment, development, and governance.
Specific Objectives
- Promote an enabling environment for civil society for their active engagement for the success of Social Accountability that would bring improved governance systems in Ethiopia
- To improve the capacity of local and grassroots CSOs to participate in advocacy, policy discourse, and development programmes at each level of Government;
- To create strong linkages, partnership and collaboration among and between existing and emerging CSOs, networks, and other CBOs that have the same mission and goal.
- Promote digitization of social accountability to coordinate CSO/citizen- evidence-based engagement.

General Strategy
Strategically, the NaSAN facilitates and coordinates its members and other strategic multi stakeholder groups by mobilizing and supporting its members to engage with a variety of relevant civic and government actions collectively and play an integral role in opening the space for amplifying the voice of citizens and civic actors with the view to address the below identified thematic areas of social accountability and governance: Governance; Empowerment; and Development. These three aspects will focus the following key areas:
Strategies
- Building the capacity of members through training and resource mobilization
- Increasing members CSO’s from 18 to 500 and defining strategic donors
- Creating/nurturing enabling civic spaces for all members
- Foster the participation of active citizens.
- Initiating community-driven governance, empowerment, & development projects
- Conduct state-society synergy research
- Apply an inclusion of cross-cutting issues
- Use ICT for social accountability initiatives
- Customize context-appropriate and innovative social accountability tools
Core Values

Self-accountability

Networking and Collaborating

Evidence from community-led activity

Serve as bridge and communication link

Align with local priorities

Upholding human rights and international standards

The National Social Accountability Network composed of 16 national local NGOs established in 29 February 2024 to implement an integrated social accountability programme, synergizing their different strengths and competencies. The majority of members of the network had extensive experience in implementing social accountability programs at national level in addition to integrated humanitarian and development interventions.
Head Office
Lebu Commercial, 4th Floor,
Office Number Q02
Woreda 01, H. No. New
Nifas Silk Lafto Sub City
Addis Ababa, Ethiopia
+251-965-754848